Frequently asked questions.

What do I need to provide?

If you’d like to be our key point of contact, all we need at this stage is a phone number. Or, you can pass full responsibility onto your event planner or venue manager. We’ll provide all the sound equipment and liaise with the event/venue manager to organise timing, uniforms, a game plan for bump in, equipment drop off, and everything else to make our contribution to your event stress-free and truly memorable!

We do ask that all events provide light catering and water for our singers, as we are sometimes at venues for over five hours from sound check to performance. It also makes our surprise a lot more successful if venues can provide a room for us to hide in!

We also need a regulated power source near the main entertainment/dance floor space.

Can I choose the songs you sing?

We have a few different set list options depending on the type of event that have been proven time and time again to be a real success. These range from classic karaoke bangers, to the chart toppers of the day, to beautiful operatic arias. Let us know what you think your guests will love and we can tailor our performance to suit you.

However, we also love to personalise our surprises! If there’s a song you know will get your guests on the dance floor, send us an email and we’ll do our best to include it on the day.

Do you charge a travel fee?

Travel costs will be added to the performance fee where the venue is more than 40km travel from the CDB. We calculate the total return journey costs from central Perth, Adelaide, Sydney or Melbourne.

Do you need accommodation?

If your event location is over 3 hours travel distance from the CBD or if the surprise event finishes after 12am, we will require overnight accommodation for our singers. This cost will be in addition to our set fees.

How strong is your sound system?

Our speaker is strong, but if your guest list is larger than 120 people, we will need to tap into the DJ’s desk or hire an additional PA, which will come at an additional cost to the customer.

How do I book?

Simply send us an email and we’ll be on our way! We don’t require a deposit for bookings, however if you cancel within two weeks of your confirmed booking date you will be required to pay 50% of the quoted cost to cover our singers’ time.